FAQs

About Wheelhouse:

Wheelhouse is a free, family-friendly interactive mobile app where users make money, not spend money, while watching 30-minute, live-streamed video game contests. Contests — from Madden and Rocket League to Mario Kart — are played by some of the nation’s best and up-and-coming Wheelhouse gamers and streamed live from the Wheelhouse studio where professional hosts provide real-time commentary. Users, known as “Wheelers,” tune in at select contest times to make predictions and selections throughout the game. Wheelers with the highest scores win cash and gift cards.

Minor League players ages 13 to 17 can earn gift cards from companies like Xbox, Dominoes, GameStop and UberEats, for high scores.  Major League players 18 and over are awarded Visa gift cards or cash.

Wheelhouse is a free app — there are no in-app purchases or monthly subscription fees, and Wheelhouse will never ask for your credit card number to play. The platform runs on an ad-driven model, allowing Wheelers to earn money, rather than pay it. The more Wheelers who play each contest, the more prize money Wheelhouse offers for high scores, and contest payouts are subject to increase at any time during the contest based on the total number of participants.

Because Wheelhouse contests are live, interactive gaming events, contests are scheduled to begin at specified times each day.  Follow us on Facebook (@WheelhouseGame) and Instagram (@WheelhouseGame) for updated contest schedules.  

Get Started & Playing:

Wheelhouse is available for download in the App Store for iOS and Google Play for Android.

Wheelhouse is for the fans, and playing is simple and fun! Follow these steps to get started:

  1. Download Wheelhouse in the App Store for iOS and Google Play for Android.
  2. Create an account with your email address, name, age and location.
  3. Log in at game time to make your predictions and follow the prompts from the contest hosts.

A booster can be used to increase the point values of your predictions. Click on a booster prior to confirming your prediction to increase the potential point value:

  • Gold Booster increases point value by 20%
  • Silver Booster increases point value by 15%
  • Bronze Booster increases point value by 10%

There are three kinds of Boosters in Wheelhouse — Gold Boosters, Silver Boosters and Bronze Boosters. Each Wheeler can use two of each kind of booster per contest, for a total of six boosters per game. To use a Booster, tap on the BOOSTER button prior to confirming a prediction.

Wheelhouse is more fun with friends! Search for your friends to add:

  1. Select the megaphone icon at the bottom to go to the social menu
  2. Select +friend icon
  3. Type in a friend’s username and tagnumber
  4. Tap ‘+ Add’ to add them as a friend

If you’re having trouble, make sure your device has a strong internet connection, and try using either wifi or mobile data.

Go to the EVENT RESULTS tab on the HOME menu. Click the QUESTION RESULTS button to see the points you earned for the contest. The leaderboard shows you how you ranked with all the other contestants.

After the Wheelhouse contest is complete, you will receive an email from BHNetwork with instructions to get your digital gift card. Please check your inbox and spam mailbox.

Visit www.wheelhousegame.com and click on Forms to complete the Gamer Form.

Visit the FORMS page to complete the Host Form.

No, each person can only hold one Wheelhouse account.

Follow us on Facebook (@WheelhouseGame) and Instagram (@WheelhouseGame) for updated contest schedules.

Yes, you can make your pre-contest predictions at any time prior to the contest, as soon as the contest shows up in the event schedule. You can also make predictions in real time, as prompted by the Host throughout the contest.

Go to the LOGIN page and turn on notifications. Once notifications are on, you can adjust your settings for native or in-app preferences.

You will get the pre-contest predictions showing up on your phone to make your selections prior to the contest. You will then get a notification 10 minutes before the start of the contest.

Yes, you can join any time during the contest and start making selections. 

No, you can play as much of the contest as you want; however, prizes are based on the total points after the contest is over.

Troubleshooting:

Select ‘Forgot Password’ on account sign in screen and follow the instructions to reset your password.

Please check your inbox and junk mailbox for an email notification from BHNetwork. If you did not receive the email notification, please email us at [email protected]  and we will resend the gift card.

Go to the EVENT RESULTS tab on the HOME menu. Click the QUESTION RESULTS button to see the points you earned for the contest. The leaderboard shows you how you ranked with all the other contestants.

Please email customer support at [email protected] for assistance.

You may only use six boosters per contest. If you are out of boosters, you can refill your booster bank by tapping on the Booster Button on the home screen to get to the booster page where you can earn more boosters. Your booster bank can hold up to 25 of each kind of booster, for a total of 75 boosters.

There may be a few reasons why you can’t find your friends by their username:

  1. The Wheeler blocked you. If a Wheeler blocks you, you aren’t able to add them.
  2. The Wheeler deleted their account. If the account was deleted, you cannot add them as a friend. The deleted account may still show up in Wheelhouse temporarily until you log out and log back into the app.

Download the Wheelhouse App Today!

Download the Wheelhouse App Today!